WhatsApp calls · chats · AI agents
Your business phone system on WhatsApp.
One WhatsApp number for your whole team: calls, chats, AI agents and campaigns, with every conversation routed, recorded and reported.
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The problem
Your customers already call you on WhatsApp.
Your team just can't answer together.
A WhatsApp number usually lives on one person's phone. Calls get missed, chats get lost when someone is off, and nobody can see what was said or what it cost.
A WhatsApp number on one phone
- Calls ring one handset, then get missed
- Chats disappear when that person is away
- No transfer, no queue, no history for the team
- No recording, no reporting, no idea of cost
Qalqul on the same number
- Calls route to whoever is available, and can be transferred
- One shared inbox for the whole team
- An AI agent answers first, around the clock
- Every call and chat recorded, logged and reported
Everything on one number
A complete phone system, built on WhatsApp
WhatsApp calling for teams
Take and make WhatsApp voice calls from the browser, or bridge them to your existing phones and call centre over SIP.
Smart routing
Send each call and chat to the right person or team, with default owners per number and handoffs when a conversation needs a human.
Shared team inbox
Every WhatsApp conversation in one place, with contacts, history and assignment, so nothing is lost when someone is off.
AI agents
An AI agent trained on your business answers first, qualifies leads and books next steps, then hands the conversation to your team.
Campaigns
Send approved WhatsApp templates to your contact lists for promotions, reminders and follow-ups, and track what comes back.
Recording & reports
Calls are recorded and every message is logged, with WhatsApp usage and cost broken down by day, category, country and number.
How it works
Live on your number in three steps
Connect your WhatsApp number
We connect your business number to the official WhatsApp Business Platform through our onboarding. Keep the number your customers already know.
Add your team and rules
Invite your team, set who answers which calls and chats, and train an AI agent on your products and FAQs.
Answer, route and report
Your team takes calls and chats from one workspace, while reports show every conversation and what it cost.
Built for
Teams whose customers live on WhatsApp
Sales teams
Route every inbound call and enquiry to an available rep, and never lose a lead to a missed call.
Customer support
A shared queue for calls and chats, with transfers, history and an AI agent for common questions.
Insurance & finance
Recorded calls and a full conversation log for every customer, with usage reported per line.
E-commerce & delivery
Order questions, delivery updates and campaigns, answered by AI and escalated when needed.
Pricing
Simple plans that grow with your team
WhatsApp message and call charges from Meta are billed at cost and shown in your reports.
Solo
One person, WhatsApp chats.
- 1 team member
- Shared WhatsApp inbox
- AI agent
- Usage & cost reports
- WhatsApp calling
Team
A small team answering calls and chats.
- Up to 3 team members
- WhatsApp calling included
- Call routing & recording
- AI agents & campaigns
- Usage & cost reports
Operator
A full sales or support floor.
- Up to 10 team members
- All channels, incl. calling
- Routing, recording, transfers
- AI agents & campaigns
- SIP bridge to your call centre
Custom
Larger teams and custom workflows.
- Unlimited team members
- Everything in Operator
- Custom AI agent packs
- Multiple numbers & brands
- Dedicated onboarding
Every plan starts with a free 14-day trial. No card required to talk to us.
FAQ
Questions teams ask us
Can I keep my existing WhatsApp number?
Yes. We connect your business number to the official WhatsApp Business Platform, so customers keep calling and messaging the number they already know.
Isn't WhatsApp calling already free on my phone?
On a phone, a WhatsApp number rings one person. Qalqul puts that number on a shared system: calls route to whoever is available, can be transferred and recorded, and show up in your reports.
Do my team need new phones or hardware?
No. Your team answers from the browser. If you already run a call centre, we can bridge WhatsApp calls to it over SIP.
How are WhatsApp charges billed?
Meta charges per message category and per call. We pass those charges through at cost and show them in your reports, broken down by day, category, country and number, separately from your plan.
What does the AI agent do?
It answers WhatsApp conversations using what you teach it about your business, qualifies leads and books next steps, and hands the conversation to a person when it needs one.
How long does it take to go live?
Most of the time is WhatsApp's own number verification. Once your number is connected, adding your team and routing rules takes minutes.
Book a demo
See your WhatsApp number work as a phone system.
Tell us a little about your team. We'll show you calls, chats, AI agents and reports on a live number, and help you pick the right plan.
- A 20-minute walkthrough on a real WhatsApp number
- Routing set up around how your team actually works
- A clear estimate of your WhatsApp costs